TechSolutions4CUs
This is the official Finopotamus podcast. It focuses on credit unions and how they have leveraged technology to solve problems, enhance the member experience and drive growth. TechSolutions4CUs features working credit union technologists, as well as industry experts from around the globe.
Episodes
17 episodes
Boost Your Auto Lending with Residual-Based Balloon Loans, Featuring AFG's Tim Kelly
If your credit union makes auto loans, do you offer a fully insured, residual-based, walk-away balloon loan? Do you even know what a fully insured, residual-based, walk-away balloon loan is? If you answered no to either question, this ...
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Season 2
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Episode 12
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29:28
Check Fraud and Document Alteration with Parascript's Ati Azemoun
It's easy to fool ourselves into thinking the whole world has gone digital. That means it's easy to lose sight of the tremendous impact check and document fraud can have on your credit union. The truth is, check fraud is on the rise. That means...
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Season 2
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Episode 11
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30:55
Employee-Facing GenAI with Kevin Green of Hapax
If you're trying to boost your GenAI smarts, this is a must-listen episode. First, host John San Filippo and Hapax's Kevin Green take a deep dive into the Hapax platform, a SaaS-based GenAI tool designed to organize any and all information your...
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Season 2
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Episode 10
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46:28
Innovation & Inclusion in AI Credit Risk Models, with Modelshop's Tom Tobin
For at least a couple of decades, credit unions have been told about the treasure trove of data they’re sitting on. Yet, many still struggle with how to make that data actionable. Now there are more and more rumblings about mixing so-called alt...
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26:36
All About Small Business Lending with Will Tumulty of Rapid Finance
It’s been estimated that as many as 30% of what appear to be standard retail member accounts are in fact small business accounts in disguise. That’s an amazing figure and it represents only portion of the potential small business opportunity th...
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Season 2
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Episode 8
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31:45
OneClick Away from a Personalized MX, with Amy McGraw and Ben Maxim
Some are old enough to remember when a personalized banking experience was chatting with your favorite MSR as you deposited your paycheck every Friday afternoon. Today, fewer and fewer members are visiting a branch, instead opting for all-digit...
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Season 2
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Episode 7
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29:04
Talking Tech with Jack Henry's Lee Wetherington
Jack Henry recently published its sixth annual Strategy Benchmark, a survey of bank and credit union CEOs whose institutions run one of Jack Henry's core processing platforms. TechSolutions4CUs host John San Filippo had the opportunity to speak...
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Season 2
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Episode 6
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49:22
Personalized, Just-in-Time Engagement, with Pulsate CEO Sarah Martin
In the early days of credit union marketing, it was all "spray and pray." Send the same message to everybody and hope for the best. Then we took a giant step forward with target marketing, which allows credit unions to segment their members int...
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29:47
FedNow with Samaha and Associates' Nubia Valenzuela and Sabeh Samaha
If you look at the evolution of payments, it's always been about faster and cheaper. This past July, payments got a lot faster and a lot cheaper when the Fed introduced its FedNow instant payment service. Unlike Zelle, FedNow transactions settl...
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Season 2
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Episode 4
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35:07
Strategic Fintech Investing for Credit Unions, with Sara Dolan and Ben Maxim
Over the past three years, Reseda Group has established itself if the premier fintech investment CUSO. Reseda portfolio companies benefit not only from the financial resources the CUSO provides; they enjoy the invaluable experience of seeing th...
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Season 2
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Episode 3
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32:52
Digital Sub-Brands: Bankjoy's Michael Duncan
Growing your credit union has long been an exercise in thinking big. Offer as many products and services as possible. Get as big a charter as possible. Cast as wide a net as possible.Today, however, more and more credit unions are growi...
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Season 2
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Episode 2
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33:00
Fintech Partnerships: Ami Iceman of MSUFCU and Ben Maxim of Reseda Group
Reseda Group is a wholly owned fintech investment CUSO of Michigan State Federal Credit Union. Reseda only invests in companies/products that are or will be deployed at the credit union. As such, companies that receive a Reseda investment get m...
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Season 2
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Episode 1
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39:44
Digital Business Banking: Kim Capps, COO at Southern Bank
It's not every episode that TechSolutions4CUs gets to chat with someone from a community bank. However, our guest for this episode, Kim Capps of Southern Bank, is so excited about digital banking her her bank's online provider, Apiture, that sh...
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32:58
Core Processing: Kevin Hall, CIO at WESTconsin Credit Union
The decision to subject your credit union to a core conversion is never an easy one. But sometimes that decision is made for you -- for example, when your core provider announces that the platform you're on is being sunsetted. It may be easier ...
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Season 1
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Episode 3
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35:20
Core Processing: Gina Ramos, SVP and COO at Tulare County Federal Credit Union
In this episode of TechSolutions4CUs, host John San Filippo talks with Gina Ramos, SVP and COO at $140 million Tulare County Federal Credit Union, about her credit union's journey to find and deploy a new core data processing platform. Topics i...
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Season 1
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Episode 2
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33:41
Digital Banking: KayCee Murray, SVP of Information Technology at Numerica Credit Union
In this episode of TechSolutions4CUs, host John San Filippo talks with credit union technology veteran KayCee Murray, SVP of Information Technology at Numerica Credit Union, about Numerica's journey to find and deploy a new digital banking plat...
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Season 1
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Episode 1
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31:25