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TechSolutions4CUs
This is the official Finopotamus podcast. It focuses on credit unions and how they have leveraged technology to solve problems, enhance the member experience and drive growth. TechSolutions4CUs features working credit union technologists, as well as industry experts from around the globe.
TechSolutions4CUs
Core Processing: Gina Ramos, SVP and COO at Tulare County Federal Credit Union
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With Finopotamus Co-Founder John San Filippo
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Season 1
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Episode 2
In this episode of TechSolutions4CUs, host John San Filippo talks with Gina Ramos, SVP and COO at $140 million Tulare County Federal Credit Union, about her credit union's journey to find and deploy a new core data processing platform. Topics include:
- Why Tulare County FCU decided to go shopping
- What the search process looked like
- Why the credit union ultimately chose Jack Henry's Symitar platform
- The pros and cons of using consultants
- Managing core and digital banking conversions at the same time
- How Tulare County FCU measures success
- Working with Jack Henry as a partner
- Lessons learned and advice for others
This episode is sponsored by Jack Henry, creators of the Symitar core processing platform.
