In this episode of TechSolutions4CUs, host John San Filippo talks with Gina Ramos, SVP and COO at $140 million Tulare County Federal Credit Union, about her credit union's journey to find and deploy a new core data processing platform. Topics include:
- Why Tulare County FCU decided to go shopping
- What the search process looked like
- Why the credit union ultimately chose Jack Henry's Symitar platform
- The pros and cons of using consultants
- Managing core and digital banking conversions at the same time
- How Tulare County FCU measures success
- Working with Jack Henry as a partner
- Lessons learned and advice for others
This episode is sponsored by Jack Henry, creators of the Symitar core processing platform.